Memphis veterinary services – delivered with courtesy and respect!
When you arrive at Southwind Animal Hospital and Angel Care you will be greeted by one of our front office team members. As a new client, you will be asked to fill out a brief, one-page New Client Welcome form to provide us with basic information about you and your pet. If you prefer you can download the form from our website and complete it ahead of time.
One of our veterinary assistants will then weigh your pet and escort you to an exam room. You will be asked a few questions about your pet’s medical history, current medications and reason for the visit. We will also take a picture of your pet that will be placed into our electronic medical record system along with the other information you provided.
Next, one of our veterinarians will introduce themselves and begin examining your pet. Our doctor will then discuss his or her findings, assessment and recommendations. Please feel free to ask any questions that you have. Our goal is to work with you to provide your pet with a long, healthy and happy life.
Your veterinary assistant will go over any medications or at home care recommendations with you as well as scheduling any follow-up appointments. You will then be walked back to the front desk and checked out by one of our receptionist team members.
We hope you have an exceptional experience with us and will continue to visit our hospital in the future.